Shipping Policy

Where We Ship

We currently ship within the United Kingdom only.

Shipping Options

We offer two shipping options at checkout:

• Free Standard Shipping — Free on all UK orders. No minimum spend required. Delivery in 5–8 business days.
• Express Shipping — Delivery in 2–5 business days. Fee calculated at checkout.

Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Delivery Time

Standard: 5–8 business days. Express: 2–5 business days. Tracking information will be provided within 48 hours of your order being dispatched.

Tracking Your Order

Once your order has been shipped, you'll receive a confirmation email with your tracking number. You can use this to monitor your delivery progress.

Delays

While we do our best to meet estimated delivery times, occasionally delays may occur due to carrier issues outside our control. If your order hasn't arrived within 15 business days, please contact us at radiant.customer@outlook.com.