Privacy Policy

Rather Radiant is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

We collect your name and contact details (email, delivery address), payment information (processed securely by Shopify Payments — we do not store card details), order history and purchase behaviour, and device and browsing data (via cookies, with your consent).

How We Use Your Data

We use your data to process and fulfil your orders, send order confirmation and shipping updates, respond to your enquiries, improve our website and services, and send marketing communications (only with your explicit consent).

Legal Basis for Processing

We process your data under the following lawful bases: contract performance (to fulfil your order), legitimate interests (to improve our service), and consent (for marketing).

Data Sharing

We do not sell your personal data. We share it only with trusted service providers necessary to fulfil your order (e.g. Shopify, payment processors, shipping carriers), all of whom are bound by data protection agreements.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Your Rights

Under UK GDPR, you have the right to access, rectify, or erase your personal data, restrict or object to processing, and request data portability. To exercise any of these rights, contact us at hello@ratherradiant.com.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings.

Contact

For any data protection queries, contact us at hello@ratherradiant.com.